CNAC Finance - San Antonio, Texas

Destiny S.

I would give this company zero stars if I could !! Ebonee is so rude and harsh when talking to customers and she threaten to repossess my car for asking for an arrangement to pay 3 days after the payment is due? I contracted in aug and made 4 deferred down payments and I made 3 other payments and never have I been late and they say I can’t get 3 days! I work in a finance place so I am aware how it works and never have I ever threatened to pick someone’s car up after 3 days smh! DO NOT BUY FROM THIS COMPANY !!!!

Julia A.

If I could read this place, nothing I would read this please nothing people who work for CAC are so unprofessional , I can’t stand them. They wanna know about your whole life then they get numbers to people that you have restraining orders and call them so they can contact you. What was the point of giving six references if none of those references are being called I can’t wait to finish paying off this stupid ass Kia that keeps breaking down. That I have to keep paying out of pocket to fix Because every time I take it to jb ryders They take three weeks to give me my car On top of having to pay them for maintenance, I have to make a payment on time or they threaten to take my vehicle this company Is bogus I can’t wait to be done with them never again I don’t even send people over there when they’re looking for a car..

April G.

I would give no stars for this horrible place. They messed up on my contract. I spoke to the CNAC lady, Patti, and she was rude as hell. She said we are all humans and make mistakes and we are all busy and I need to take care of this matter. I leave work early to take care of this issue and the lady who takes care of the paperwork was still working on another lady's contract that they messed up. She took 2 1/2 hours to do this. I told her I have to leave to get my kids from school and they said if I leave, I would have to come back and redo because there is no grace period. They me if I don't go in and fix it, my car will be repossessed. I told them when I got the car my pay schedule and they still did what they what they did. DO NOT GO THERE. They gave me my car with no gas and with issues but thankfully they fixed majority of it. GO SOMEWHERE ELSE WITH YOUR MONEY!

K.C. L.

Look guys. This is a “bad credit but we still help company”. Yes you pay too much, yes they are sticklers with their payment schedules, and yes it’s confusing.

But I’ve been buying a car from them for 2 years and besides being panicked when I switched jobs and didn’t have the money on the right day, it’s been a smooth encounter for a long time.

These people help people normal establishments wouldn’t. So know that going here. They aren’t perfect, but they do give you the best option for right now.

My advice. Pay attention to your contract and make your deals before leaving. They aren’t bad people to deal with and have always helped me when I needed it!

Nova S.

Worst place ever! The car broke down in the middle of the highway after a month. They said I had to pay 1000 to fix it and if I didn't have the money I could take out a loan. I said I would not do that and they can keep the car. I was never late on the payments. It's been 6 months since they had the car but they still call me and everyone on my contact list still asking for monthly payments. They should be sued for their bad service. They know these cars are trash and they sell it to people just for money. HORRIBLE PEOPLE!!!

Joel F.

If you're going to buy a car from JD Byrider make sure you take it to the dealership that the cars made the service department at Byrider runs at a bare minimum they only fix half your problems so that you can take it back so they can service your vehicle again and again. I've done a lot of work to my vehicle that Byrider should have done

Debbie H.

I've been dealing with cnac for about two years and things were going great. But my finance changed and they wanted me to borrow money to make my payment. I said not even possible since my paycheck would hit my bank on Wednesday. And that wasn't good enough for them. Either way my payment was made. This company has compassion for people.

Mindy J.

I would give 0 stars if I could! I have my car in the shop to get repaired and they offered no help other than to borrow the money from someone else to pay it. I understand that I am responsible for the payment which I didn’t mind but this heartless company should understand that things come up and sometimes we all need understanding and help. I can’t wait to leave this loan company as my payments are always made on time every time and they offer no help. They refuse to change my name to my legal name, they offer no help and they never listen when I tell them who my insurance company is! All they care about is money customer service is a joke!