Auffenberg of Carbondale - Carbondale, Illinois

Auffenberg of Carbondale: Un Concesionario GMC de Confianza

Dirección: 1015 E Walnut St, Carbondale, IL 62901.

Teléfono: 83194671.

Página web: auffenbergcarbondale.com.

Especialidades

Auffenberg of Carbondale es un concesionario GMC de confianza que ofrece una amplia gama de servicios y productos. Algunas de sus especialidades incluyen:

• Concesionario GMC
• Entrega a domicilio
• Compras en tienda
• Entrada accesible para personas en silla de ruedas
• Estacionamiento accesible para personas en silla de ruedas
• Cambio de aceite
• Lavadero de autos
• Servicios de reparación
• Pagos móviles mediante NFC
• Tarjetas de crédito
• Tarjetas de débito

Ubicación y Accesibilidad

Auffenberg of Carbondale se encuentra ubicado en 1015 E Walnut St, Carbondale, IL 62901. La tienda es accesible para personas en silla de ruedas y ofrece estacionamiento para personas con discapacidad.

Opiniones y Calificación

Auffenberg of Carbondale ha recibido 346 valoraciones según Google My Business, con una opinión media de 4.3/5. Los clientes han elogiado a los empleados por su profesionalismo, paciencia y atención al cliente. Algunos ejemplos de opiniones destacadas incluyen:

“Jay Wright es fenomenal en brindar información y atención en un plazo razonable. Fue muy paciente y aseguró que tuviera todo lo necesario cuando compré mi vehículo. Sin duda lo recomendaría a mis amigos y familiares.”

“Quiero agradecer a Bill Gladson por encontrar y obtener el camión que queríamos. Hizo un excelente trabajo en obtener el mejor trato posible. Fue una experiencia agradable y agradezco a Auffenberg por su excelente servicio”

Recomendación Final

Si estás buscando un concesionario GMC de confianza en Carbondale, Auffenberg es una excelente opción. Con su amplia gama de servicios y productos, accesibilidad y excelente reputación, no te pierdas la oportunidad de contactarlos a través de su página web y experiencia su servicio para ti.

Visita auffenbergcarbondale.com para obtener más información y contactar con Auffenberg de Carbondale.

👍 Opiniones de Auffenberg of Carbondale

Raven M.

5/5

Jay wright is phenomenal in providing you with all the information needed and in a timely manner. He was very patient with me and making sure I had everything I needed when purchasing a car. Definitely would recommend him to my friends and family member.

Stacey W.

5/5

I would like to Thank Bill Gladson on finding and getting the truck I wanted. He did an an awesome job on getting the best deal that we could ask for. It was a pleasant experience and Thank you Auffenberg for such great service!

Bob L.

5/5

Well I finally went back and actually purchased a new truck here. Really good purchase experience with Bill Gladson. I sure hope the service department has improved!!

mateo R.

1/5

Would not recommend service here, a ton of hidden fees not advertised. Paid $198 for an oil change, and replacement of a cabin filter. Charged me for a “cleaner” with my oil change, which was $25 which brought total to $131. Also asked if they could replace my gas cap mechanism, they stated they didn’t have the part and would not be able to do the service today, but charged me $20 for that diagnose. I usually get my oil changes in Champaign but was out of town, price difference for oil charge alone was $40. Unreal. Will never return.

David S.

3/5

When rotating my tires, they pride off the center caps, but in doing that they completely damaged my tire rims. I left a message for a supervisor two days after the tire rotation and I have yet to hear back from somebody. These are not cheap tires or rims, and I have always taken pride in the way my vehicle is taken care of, and I have never had any service done at any other place. Other than a GMC certified service department. It’s obvious care was not taken when prying off the caps in order to rotate the tires.

Lori W.

5/5

Great experience! I went in looking for a truck that was in my budget and left with my new 2024 GMC Sierra Pro that day. A special thank you to Kyle, he was great!!!

STHPAW7

1/5

Went in to possibly purchase a truck that was well over ALL of the websites that provide vehicle values. Was able to get them down a measly $1,400 which was closer to the value but still just a little high. Was told that they price vehicles at fair market value, yet there were several trucks in the area with very similar options with less miles and newer going for that price. Decided that since the truck had a decent carfax and the people were friendly that I'd possibly give it a shot. Until I noticed their fees. I noticed a $699 "non-negotiable" Auffenberg Advantage markup. When asked, I was told that it was non-negotiable and every vehicle sale has this. I then asked what in the world do I get as a buyer? I was informed it was lifetime paint protection, lifetime seat and fabric protection that if I got in with my key in my pocket and damaged the seat it would be covered. YEA RIGHT! I was also told that it included the flashing third brake light system called Pulse. I then stated, well I don't care about any of that. So you guys are installing a flashing third brake light that mind you has NO data whatsoever that it reduces rear end collisions on every vehicle out here including new and marking up your vehicles $699? I was informed that on the new inventory it comes pre-installed by the manufacturer of the car. Complete BS! I can promise you that GM is not installing that on every car. Side note on this, BE CAREFUL about that third brake light. Be sure to read your warranty. Most warranties will say something about installing any parts on the vehicle that are not OEM will void your warranty. I then notice a $395 "documentation fee"... That's a separate fee from the electronic filing fees that the state of Illinois charges them for titles and license. I just had this explained by a dealer whom I fully trust that they get charged around $100 from the state since they're filing on behalf of the state. So that price I mentioned earlier that they came down, shot right back up with their stupid fees and "Auffenberg Advantage" the whole deal felt very loan sharky and greedy. This is more directed toward the salesman himself but he had no idea what he's talking about when it came to vehicle specifics. Anyhow, in my opinion horrible experience, horrible dealership will never be back. I will go somewhere else every time. Buyers please beware, especially about the warranty situation, that's half the reason to buy a new car.

Amber R.

4/5

Experience and service was good but it took over 2 hours to change my oil and rotate my tires which shouldn’t take nearly that long to do.