Champaign Ford City - Champaign, Illinois

Gene H.

The service department is outstanding. I went there on a recommendation from a friend and have been very impressed. There are many Ford dealers closer to me but the quality of their work is worth the drive.
The service manager Jeff is great to work with and has helped me select upgrade options. I've worked with Jared in the performance division and he is top notch. He has completed every upgrade exceptionally well with care and superior quality.
If you're considering performance upgrades then call Jeff and he will help you with knowledge and support!

Cody J.

Amazing people all around that me and my wife call family ! Dean and Levi and Jason and allysa and Josh , and Todd the whole sales team and finance guys as well !!! Wonderful people I’d give 100 stars if I could !! Bought our 10th vehicle from them a week ago and couldn’t be more simple and efficient and just great!!!!

!! Also their service team is top notch and very well qualified and knowledgeable!!!!

Thanks a million times over guys !! I appreciate my ford city family !!

chad F.

Todd Barrowman was easy to work with. He worked the deal over the phone a couple different time for us, and made the purchase of our Cadillac CT5 V super easy. Finance guy was also quick and easy. Great dealer to do business with!

Darlene P.

I appreciate the full service I received when I brought my vehicle in for an oil change! They did a complete inspection: checking all my fluids, tires & other things. My back wiper was broke & they replaced it. Thanks for helping me keep my Lincoln on the road safely 👍🏿

Tamaya R.

Noble was WONDERFUL! He was truthful, kind, and very understanding. There is NOT many sales people like him! Im truly impressed and will be coming back specifically for him since he’s been so helpful today. Noble , continue doing what you do best and keeping your customers happy. Love it here!💕

larry K.

Excellent dealer. Even though it was a bit far I couldn’t be happier. Bill Green was an excellent man to deal with. We shook on a price in ten minutes over the phone. As a side note the facility was immaculate.

Daniel T.

I called about a particular truck they had on the lot. The truck had a topper that I had been looking for. I asked the salesman if they would just sell the topper. He said he was unsure and would ask the manager. I said no problem. Manager (Levi Miller) called me promptly back and said yes he would. He told me they don’t do well with toppers. I offered to trade in my hard tri-fold tonneau cover plus cash. He made an offer and I agreed. I offered to come in that night (Friday) and pay for it. He said “don’t worry about it, it’s a done deal. We’ll set it up for next week.” I called Monday, no call back. I called Tuesday, no call back. He calls this morning, and tells me he was the only one on the floor yesterday. I said no problem. He then tells me the deal is a no. It is “too much labor, there is a wiring harness and it’s too much.” I said I was willing to pay for the labor. He then says they do not have the man power to do it. I just feel that it was a bit shady. Super excited to sell it Friday, dodging phone calls Monday and Tuesday, and now it’s just too much work.

Greg W.

We stopped on a Saturday at 4:30 pm with the intention of looking inside the vehicle and maybe test-driving, knowing that closing time was a half hour away. An hour and a half later, we had purchased a Ford Bronco Sport. The staff was friendly, accommodating, and encouraging. There were no high pressure sales techniques applied; actually, just the opposite, especially from Jason Watt. It was hard not to believe in a bit of synchronicity, as if customers, salespeople, and staff were all destined to meet.

The feeling we came away with was one of trust and gratitude. And we earned a hug from sales manager Dean Carlson. We will be loyal customers from now on.

Special shoutout to very personable sales consultant Jason and finance director Jim Button. They both went above and beyond, giving up an extra hour of their Saturday night.