Columbus Finance/Mortgage Inc - Columbus, Ohio

Gennipher N.

I want to give a humongous thank you to Bobby and Denis for working with me finance my vehicle. There were so many times I could not make my payment on time and each and every time they worked with me so I wouldn't walk outside to no car. So grateful for that. Now that baby is paid off and I even more happy! Thank you so much!

Ashley T.

So I see a lot of people commenting about how they are here if you are even a couple days late on your payment but you guys NEED to communicate with them. I’ve been financing my car through them for about 2 years now and I was very lucky that they even gave me a chance and financed me since I had pretty bad credit and was denied by many finance companies due to my past. I was never late or missed a payment but recently lost my long term job and was stressing about how I was going to make this months payment. I called and spoke to a guy (unfortunately I can not remember his name) and told him I would be starting my job in a little over a week but won’t get paid in time to make augusts payment and asked if there was any way I could make 2 payments in September without it affecting my credit or hurting my account. He pulled up my account and told me it was in a perfect standing and if I brought my offer letter in before my payment date they would defer augusts payment and all I would have to worry about was September’s! I brought in my offer letter that day and augusts payment was removed and I’m no longer stressed! It says on their website to communicate with them if you are struggling to make a payment so I highly encourage you guys to do that because I’m sure they would rather keep us as a customer than have to have our cars repoed. I would gladly finance my next vehicle through them as it’s been a great experience the past couple of years!

AC V.

i am not a client, yet had a very unpleasant experience with this company -
I had an appointment at the dentist office next door and, unbeknownst to me I parked in the area that was reserved to CFI. The lot was almost completely empty, (evidently they don’t have many visitors throughout the day). There were signs, I didn’t see them. They had my vehicle towed.

I found myself stranded at the dentist’s office. Managed to contact the towing company who told me I needed to pay cash and gave me their address (well, that what I thought)

Had to walk to the nearest ATM, then called Lyft and ended up in a sketchy neighborhood, in the very back of a parking lot, walking through gravel. I was so scared, in broad daylight, felt like I was on the set of a horror movie and I have been all over the world!
I kept looking back at the Lyft car, hoping it wouldn’t leave right away, in case I needed to turn around and run!
I even texted my husband my location in case something happened to me.

There was no “proper” business there, just a tow truck and my car next to it.
The guy was okay, I surrended the cash and drove off. He later texted me a receipt.

Back at the dentist’s office, where I had left my kids, I decided to go to the next door neighbor. They were all smiles, so sorry for me, assuring me this had nothing to do with them and that they hadn’t placed a call at all… except that the towing company had mentioned them to me and their address is listed on the receipt I asked for!
The dentist office also confirmed that this happens all the time - in spite of the multiple signs... (did I pay the price for my lack of attention!)

In conclusion, I wouldn’t do business with a company that looks at me in the eye and lies with a soft voice, and big smile on their face… to me, it’s wicked!

Alima W.

I giving a bad review because I got bad service from this and the gentleman that I dealt with while my car was being finance thru the company..long story short I was late with the current months payment and I stated that I would double payment on next paid day because the error on my part with my bank...but he decided to repo the day I was getting paid and I wasn't behind on any payments but just that month ..but needless to it bad business for me and cost me unnecessary hardship for no reason when I was still going to pay...

Andrew C.

If I could give negative stars, I would. The "collection manager" Dennis is a straight PRICK!!!! He speaks to people like they're lower than dirt and acts like he is better than everybody because he is a manager of some predatory lending company. The facts are, he will threaten to repo your car if you're a couple of days late and then will yell obscene things at you if you try to explain your situation. This is by far the WORST bank I've ever dealt with and Dennis is the worst person I've ever dealt with. Do yourselves a favor and fire him!!!! MY next report will be to the attorney General AND better business bureau!

perry J.

Wonderful people Bobbie and Dennis did amazing job I thank you for all your kindness appreciate I give a 5 star again thank you

Angie S.

Dennis is very very rude refused to do his job of what Gap insurance needed from them ! Said it was my job to get them the stuff they needed! When gap needed stuff from them with information they have not me..said he was not doing it. But wants to remind me my account is 111 days past due..but he not doing his job to wrap everyrhing up but yet wants to keep charging me for a car that's totaled..sounds like you just trying to screw me over!

Rose L.

I have read the reviews and find all of the negative ones to be so far from my experience. It was super easy for me to be approved. I had been working on my credit and they saw that. I had gone through a divorce and things were bad for me for a few years. I honor my obligations and did have a few issues that made a few payments late. I called and discussed with them and had a plan to take care of it. I then honored that agreement. I feel they do understand that sometimes things happen. Communication is key. It also makes a difference that every other payment is made on time and without issue. I assure you that you won't hear anything from them if you just make your payments. It's really that simple. I don't understand why people leave bad reviews because they don't have their own personal lives together.