Credit Union of Colorado, Grand Junction - Grand Junction, Colorado

Angie W.

I rarely need to go into the branch and I just recently became a member. I told Mandy it was my first time in the branch. She made sure to point out all the benefits of being a member, was very helpful with my needs. I'm very impressed and feel like I made a great choice going with this credit union.

Darci W.

This is the nicest most, authentically caring bank I have ever worked with, and I've been banking for over 40 years. Even though they are growing quickly and are having to use more phone tree these days, it is still a completely friendly and genuinely caring visit anytime I go to or call a branch..

Ellen W.

I've been with CU for many years and can't say enough good things about them. Efficient service always and gracious people on staff. They have always been so very helpful. It's my "go to" place!

Tristen W.

I have tried for 15 minutes now to call and get help and I am now told it is a 10 to 15 min wait time when someone finally answers they hang up on me. I think we should be able to call and speak to a person. I won't even step foot in this bank and or open an account after the impossible ability to reach someone on the phone.

Bryan P.

Been banking with Credit Union of Colorado for about 4 years now. Since day one, I have received great customer service. I frequently visit here, and am cheerfully greeted by name.... nearly every single time. Not only is it a personable experience, but you also receive professional service as well. I highly recommend this bank/branch!

Luis C.

I’m really disappointed with this credit union. They said we never submitted our insurance with them. I was paying $400 for my truck. My payment went up to $790 a month. Because someone didn’t do they’re job. On top of that I’m paying my regular car insurance which is another 450 almost $1,000 just because someone didn’t submit my insurance. I can’t believe a credit union can almost make me lose my truck. This is hurting me bad...

Ducky H.

Updated 3/27/23 at 8:50am

*They never sent it to collections at all, even after the entire exchange. The head of collections Laurie, blatantly lied to me.

Not willing to work with customers in need or that have been victims of identity theft. They told me multiple times they had sold my owed balance to a collection agency when they had not. When they finally acknowledged that confusion, I had to request multiple times for them to send it to the collection agency. Why would I want that? Because colorado credit union would not work with me on cashing my check to start a payment plan with them. Nor would they release the collection account completely to the collection agency, thusly preventing me from getting a checking account anywhere to make payments. It was either make a full payment and ignore my rent, or set up a payment plan on whatever cash they kept imagining I had on me. I wouldve happily started making payments today, but colorsdo credit union made this impossible.

J G.

Used to be a great bank. Gradually as the bank started letting everyone in the customer service and bank services have started to slide. Not what they use to be, I used to really enjoy doing business with these guys but now feel they are not much different from the big banks.