Elite Pre-Owned Auto - Peabody, Massachusetts

Ronald S.

Compre un vehículo de aquí hace ya un mes y de verdad que los recomiendo 100% la experiencia fue muy buena, el Manager Mike es un hombre bastante honesto y transparente cuando te habla del negocio que vas a hacer y te ayuda a que todo el proceso sea más fácil, Alvin es un buen vendedor que también te ayuda con los vehículos y te hace sentir cómodo de verdad este dealer fue una buena experiencia, recomiendo que si deciden comprar un carro de este dealer lleven su propio financiamiento de un credit union, los bancos con los que ellos trabajan son un poco exigentes a pesar de que tengas un crédito decente la verdad esa sería la única razón por la que no les doy 5 estrellas, la gente que trabaja aquí es muy honesta y muy buena en lo que hace

SUSAN C. L.

EDDIE CAN YOU PLEASE ANSWER ME
With information about the Jeep that YOU offered to fix and didn't, YOU offered to sell and didn't even try. It's now over 4 months since you've had the Jeep.
No replies with any information regarding the Jeep.
YOU OFFERED TO FIX AND THEN SELL IT! YOU INITIATED EVERYTHING THEN TOTALLY BLOW ME OFF. I PURCHASED THE JEEP TO HAVE SAFE & RELIABLE TRANSPORTATION FOR WORK TO BE ABLE TO KEEP MY HOUSE.
HOW CAN YOU STILL IGNORE THE FACT THAT I ASKED BOTH YOU & MD FOR MY MONEY BACK WITHIN 3 DAYS. YOU'VE TAKEN ADVANTAGE OF ME SINCE DAY 1, IGNORING EVERY REQUEST FOR MY MONEY BACK! YOU KNOWINGLY SOLD IT TO ME WITH A ROTTED FRAME! LETTING ME DRIVE AN UNSAFE CAR KNOWING I DRIVE WITH MY 5 YR OLD GRANDDAUGHTER! I HOPE NO "MAN" EVER TREATS YOUR DAUGHTER LIKE YOU HAVE TREATED ME!
YOUR VERY REAL REVIEWS SPEAKS VOLUMES OF WHAT KIND OF PERSON YOU ARE. I'M SO SORRY THAT YOU ARE SO DESPERATE THAT YOU NEEDED TO STEAL MY $7400!

Lana H.

very upset with this place, I had bought a car not long ago and it took a week before I could pick it up. I was gonna pass on the car since it needed some work but they had promised me that they would fix anything on it that I wanted. I said I wanted the brakes done and a new center consul. They only did the front brakes not the back and when I did go get the car they said they ordered the center consul and would call me when it was there. They never called after a month I called about it they said the manager that sold the car to me had left and didn’t know about it but that they would order it and call me they never called yet again. They also cleared the code so I didn’t see a check engine light on when I bought it until 2 days after picking it up which scanned for an evap leak and I couldn’t smell the gas at first because they sold the car on A quarter tank so once I filled it the car reaks of gas and leaves a puddle of gas on the ground. Will never do business here again.

Kenneth W.

Man shout out to JOE for getting this deal done for me on my new purchase it the smoothest transaction he kept a good line of communication and will get you the car you want him and Rocco did a great job thank you guys

Kiki

It took me months to wait and hunt for the right car. One day we stopped by at this dealership and first thing they did was letting us test driving every cars I was interested in without any complaints or unpleasant feeling.

I finally found the car I liked and interested to take it for a little longer that drive on the highway and I liked it! The only thing was we couldn’t open the hood and we let them know and they make sure that it’ll be fixed by the time we come back and pick up the car. Mike and John have been very helpful and pleasant to deal with throughout the process. They even got all my title, plate, and registration done by the weekend that I wanted to pick up the car.

For a first time car buyer, my experience buying a car from this place has been a pleasant, informative, and fast-track than any other dealerships I’ve visited. I’m glad we found the car I wanted to buy at this place and would recommend to anyone who is looking to buy a car. A 5-star rating for their pre-sales and customer service. Thank you Mike and John and making the process less stressful, smooth, and hassle-free! 🌟🌟🌟🌟🌟

Steven B.

My wife and I had trouble getting financing for various vehicles at other dealers. By chance we happened upon Elite. We saw a vehicle that we both liked. We thought we were going to have a difficult time with the financing like the other places but Edd and Mark helped us and got us in the vehicle the same day! To our amazement. The process of stress free for both of us!!! We just want to say a big THANK YOU to Edd and his team. If you are in the market for a good price and vehicle Stop by Elite Auto

nadene A.

On August 19, 2023 I went to their office to purchase a 2012 Ford Fusion. I was greeted by the service manager, Mike, who was extremely helpful explaining all the details that I needed to purchase the vehicle. His office staff, Ashley and Matt, also assisted with my purchase. The car was checked over by a mechanic, thoroughly cleaned, and test driven. Mike had the registry documents ready for me and also assisted me with my insurance company and car warranty.
As a new buyer I could not have been more satisfied by the help of Elite's staff. They answered all my questions and I know they will be there if I have any more.
The car is excellent and I am a very happy satisfied customer!!

danny B. (.

Biggest waste of time don’t ever try to sell a car here because they will agree on a price with you, THEN tell you to go to this location in Somerville to pick up the check and talk to that boss, so I showed up to that location after driving an hour and a half just for the guy to tell me he doesn’t want to buy the car even though I was told to go here for the check because Joe agreed at a price for my car