Frontwave Credit Union - Fire Mountain - Oceanside, California

Mitra Mitra

Very poor performed credit union in dispute , which must protect the customers . In era of more fraud! They have major disability in their Murrieta location for sure.

Sandy Hendren

Excellent customer service. Always so helpful!

anthony melendez

I opened an account with Frontwave and I'm so happy I did. I have received great service thus far and want to shout out Shantel for the excellent service today. Thank you!!!

Maria Y.

Ive talked to numerous associates including and supervisors regarding their automated system not working and they've never fixed it

Update:

Called Kate who was more confused than helpful. She said she would call me back regarding the automated system not working and then never did

Jordi

This place is awesome! Super friendly and professional! Especially Lily, she’s always been willing to help me even at random times. She’s very kind and helpful. Because of her customer service I highly recommend this place to anyone! I’ve only had good/positive experiences here.

Robert Alt

I have been a member for over 10 years, never had a delinquent account, always had direct deposit including my 5 years of military service. Any time I have attempted to get a loan or credit card regardless of my credit score I have been denied even after the credit agents told me that I would be approved because I make more than what is required and that I fall into the approval credit ratings. This place is terrible and I hope they dont force Marine corps recruits to join anymore

Marisela Martinez

* this is not a reflection of this location, just Frontwave in general*

was in the market for a new vehicle and needed one fast. Applied for a Frontwave auto loan, and they tried offering me a 14% interest rate!!! When I inquired on why, they stated it was because I had never financed a vehicle before so I was considered a risk and potentially a co-signer would change it.

Had my sister co-sign for me, lives under the same household and they still were trying to charge me 14%!!! They stated the only thing that would bring it down this time would be my husband co-signing because of his *active duty status*.
When 1) I’ve payed off more than 24K in student loans myself 2) I make over 100k myself 3) amazing credit
But all you care about is my husband’s active duty status? Could have even have him co-sign as he was ACTIVELY DEPLOYED.
Their system is all messed up

Went with my regular Bank of America who offered me 6%. Once my husband is out of the military, I can’t wait to get away from this credit union!!

Tim X Lee

I've always been treated very well here. Chase bank treated me like a target for fees. Frontwave treats me like a valued partner. It's been great.