G & C Auto Body, Inc. - Novato, California

G & C Auto Body, Inc. es un taller de chapa y pintura ubicado en 14 Galli Dr #100B, Novato, CA 94949, Estados Unidos. Con más de 30 años de experiencia en el sector, esta empresa se destaca por su excelente servicio y compromiso con la satisfacción de sus clientes. El taller cuenta con especialistas en reparación de accidentes, restauración de chasis y pintura de alta calidad.

Características y servicios de G & C Auto Body, Inc.

• Taller de chapa y pintura
• Reparación de accidentes
• Restauración de chasis
• Pintura de alta calidad

Además, G & C Auto Body, Inc. ofrece una serie de comodidades y servicios para garantizar una experiencia de usuario óptima:

• Acceso para sillas de ruedas
• Aparcamiento adaptado para sillas de ruedas
• Aseo adaptado para sillas de ruedas
• Aseos
• Talleres mecánicos
• Se recomienda pedir cita
• Pagos con móvil vía NFC
• Tarjetas de crédito
• Tarjetas de débito

Opiniones y valoraciones

Esta empresa tiene una media de opinión de 4.7/5 según 178 valoraciones en Google My Business. Los clientes elogian el servicio, la limpieza del lugar y el trato amable del personal. Muchos destacan la eficiencia y la comunicación clara durante el proceso de reparación. Algunos cuentan cómo el taller fue capaz de superar sus expectativas, gracias a su compromiso con la calidad y el servicio al cliente.

G & C Auto Body, Inc. es una opción confiable y recomendable para cualquier persona que necesite servicios de chapa y pintura o reparación de accidentes. Con su ubicación conveniente y una amplia variedad de comodidades y servicios, es una excelente opción para aquellos que buscan garantizar que su vehículo está en buenas manos.

👍 Opiniones de G & C Auto Body, Inc.

Alberto C.

5/5

Excelente servicio!

carlosaliagaromero

5/5

Lugar limpio y personal amable

Alegria D. L. P.

5/5

GnC Auto body did an incredible job on my car, they were very kind, kept me updated regularly, and were very efficient in completing the entire job. Jose waited for me to pick up my car (2 hours past his quitting time) just so I can have it before the long la or day. They itemized the bill so clearly that I had no questions, and even once I took the car home they followed up the next week to make sure I felt comfortable. Stellar top of the line customer service.

William S.

5/5

I had a great experience at C&G auto body. I took my vehicle in for an estimate after it was damaged and got a very detailed estimate as to the repairs necessary. My insurance company Mercury has worked with this company in the past and it was a very smooth process getting them to pay their portion and I paid mine. I would most definitely recommend G &C Auto Body.

Emil R.

2/5

While the car was repaired and returned to me, the quality of the work—specifically the paint on the fender—did not meet a professional standard.
I returned the very next day due to this one visible imperfection that my wife noticed. The team made an effort to polish and work the area, but eventually admitted they couldn’t correct the issue. What was really disappointing, however, was the response from your manager, Jose. He told me, “I gave you a really good deal on it. This is as good as it’s gonna get.” Frankly, that felt condescending and dismissive, especially coming from a business in Marin County that I expected to uphold higher standards.
He then claimed that the paint had a previous damage, which was simply untrue and added to the frustration. It felt like the conversation shifted from resolving the issue to deflecting responsibility, which was unfortunate.
Although CSAA recommended this location, and my overall interaction with Elden as well as his professionalism was reassuring, the follow-up left me disappointed.(Elden was out on vacation).
While I can live with the imperfection in the paint, I feel that, the way Jose, the store manager spoke to me was unacceptable. Telling a customer, “this is as good as it’s going to get” and "there is nothing we'll do for you" after acknowledging the issue—not only felt dismissive, but also lacked the professionalism I’d expect from a business in Marin County. Reverting to dishonesty is not the way to handle a shortcoming.
Regardless of the outcome, I believe how clients are treated matters just as much as the quality of the work. Unfortunately, based on this interaction, I cannot recommend this location despite what started as a positive experience and while most of the work was done correctly.

Kevin B.

5/5

My car was a total loss due to how expensive Audi Q7 Parts are. Michael Soria at the shop was great though. He write up an estimate, spend about two hours inspecting and finding a lot of damage to the Undercarriage. He communicated to me weekly with updates until finally it became obvious that my car was a total. Great Job Michael and you are a great asset for G&C!

Genn4

1/5

Title: Felt Exploited—Unrealistic Quote, Refused to Honor Customer Request
★★★★★ (1 out of 5 Stars)
My experience here was deeply disappointing. I came in for an estimate after my car was vandalized. The shop quoted me over $20,000 for a paint job on a vehicle that is worth, at most, $8,000. I had the motor replaced two years ago for under $12,000, so this quote is clearly absurd.
I strongly suspect they were willing to overcharge simply because I am a woman and saw an opportunity to take advantage of the situation.
Because the quote was so unethical, I chose to take my car elsewhere and specifically requested that they do not submit the $20,000 estimate to my insurance. They refused, claiming they were forced to submit the inflated cost to my insurer. This lack of respect for my request and the willingness to generate an estimate that triples the value of my car is unacceptable. Avoid this shop.

Christopher R.

5/5

I highly recommend G & C Auto Body, Inc. to anyone needing collision repair or auto service. They delivered me quality work, exceptional customer care, great results and clearly take pride in what they do.
Thank you to the entire team at G & C Auto Body!