J J Auto Repair - Fairfield, California

maxwell S.

Excelente servicio muy amables siempre

Karci J.

The customer service is phenomenal. I needed to take the car in twice, once to find the problem and then again to fix the problem. Both times the service was explained thoroughly and executed exactly as described. They ended up charging me less than their initial quote, too. I would highly recommend J J Auto Repair!

Juso R.

Do not go here they don’t know what they are doing horrible business cost me 1,500$ dollars have random guys work there to pay cheap labor did a repair on my vehicle made it worse refused to fix the issue horrible people the son and dad don’t know what they are doing save your self a headache and don’t not go here I’m speaking from experience.

Danielle W.

They said I needed a water pump and timing belt and it would cost $765 so I paid then they called and said I needed an oil pump because there was a hole in it and they wanted me to pay another $1300 they said the mechanic didn’t see the hole the first time when he did the diagnostic so I had it towed to another mechanic because I felt that they should’ve caught that hole in the beginning but when my car got to the other mechanic my car was basically a mess I didn’t need an oil pump I needed an oil gasket that was in back of the oil pump the gasket had collapsed they also did my timing belt but the timing belt cover was missing a bolt when it got to the other mechanic, my power steering belt was loose, my harmonic balancer was hand tightened and my upper radiator hose was collapsed I thought when you pay for a diagnostic they would tell you all this the first time especially since my oil pump is in the vicinity of the water pump please do not take your car there they half do things I would have had to pay another $1300 but I think if they would have fixed that oil leak while they had my car apart fixing on it the first time they wouldn’t have been asking for another $1300 because once he called back and told me that I needed an oil pump he wanted to charge me for the oil pump which I get that but they also wanted to charge me more hours it was going to take to go back in there and they could have taken care of it the first time please don’t trust these people they getting over on people. How you don’t put all the bolts back or tighten all the bolts

Gustavo O.

I had an excellent experience at this mechanic shop. Not only do they offer great service, but their staff is also amazing. I’m definitely going back there again!

L ?.

Man this is the best place I've been too. My car repairs went great! My car hasn't sounded this quiet since I got her. I've had her 4 years. I will be back for other things I may need.love the customer service.

Dee B.

Came for repair, they completed the repair.
But I got my car back with the speedometer no longer working, I was told they would fix it so I was patient.
When they went to check the issue, I was told my fluids needed to be flushed. He called my phone at 11am stating everything was fine and he would be flushing the fluids now, he did not call back until closing time on a Friday to tell me that my car is now running oil on to the floor due to something blowing or bursting.
I was told they would fix it, just give them til next week due to low staffing. I waited patiently again, only to be told the issue wasn’t their fault and they would not fix it.
I would not recommend an oil change with these guys, thank you.

Julian M.

I feel really happy with the customer service I had here. Johnny, the owner, took care of my truck’s brakes and showed me the cause of squeaking I was having with my front brakes. He replaced the rotors and brake pads all while finishing up a busy day at the shop! I’m so glad he took the time to fit me in his schedule.

I’ll be coming here again for service with my other vehicles. Highly recommended if you are thinking of an auto repair shop to go to.