Phoenix Financial LLC - Spokane, Washington

Aquí tienes una reseña detallada de Phoenix Financial LLC, una compañía especializada en finanzas y préstamos automotrices con sede en Spokane, Washington.

Información de contacto y ubicación:

Phoenix Financial LLC opera desde la dirección 3927 E Trent Ave, Spokane, WA 99202. Para cualquier consulta o cita, puedes contactarlos al teléfono: 509-326-8484. Además, su página web es `phxfinllc.com`, donde podrás encontrar más información detallada sobre sus servicios.

Características y servicios:

Como empresa de financiamiento y préstamos automotrices, Phoenix Financial LLC se enfoca en facilitar la adquisición de vehículos a sus clientes. Ofrecen servicios desde préstamos para vehículos hasta opciones de financiamiento personalizadas. Es destacable que ofrecen servicios en el lugar, lo cual puede ser muy conveniente para aquellos que prefieren una interacción más directa. Además, cuentan con la opción de citas en línea, permitiendo una mayor flexibilidad en la organización de las reuniones con el personal de la empresa.

La accesibilidad es un punto fuerte de Phoenix Financial LLC, ya que su local cuenta con entrada accesible para personas en silla de ruedas y estacionamiento accesible. Esto demuestra su compromiso con la inclusividad y el servicio a todos sus clientes.

Opiniones y valoración:

A pesar de los servicios que ofrece, las opiniones que Phoenix Financial LLC ha recibido en Google My Business son un indicador importante de su reputación. Con 60 valoraciones y una opinión media de 2.4/5, es evidente que hay áreas en las que la empresa puede mejorar. Algunas de las críticas comunes sugieren que la experiencia del cliente puede no ser siempre satisfactoria, lo cual es algo que cualquier empresa debería abordar para mejorar su servicio.

Recomendación final:

Aunque las opiniones no son del todo positivas, Phoenix Financial LLC sigue siendo una opción viable para aquellos que buscan financiamiento para vehículos en Spokane. Si tienes la intención de contactarlos, te animo a que visites su página web `phxfinllc.com` para comprender mejor sus ofertas y requisitos. No dudes en ponerte en contacto con ellos a través del número de teléfono proporcionado o programando una cita en línea. Asegúrate de hacer tus preguntas y solicitar aclaraciones sobre sus términos y condiciones antes de tomar una decisión final. Recuerda que, en el mundo de las finanzas, siempre es mejor estar informado.

👍 Opiniones de Phoenix Financial LLC

Brittany B.

1/5

I have had my loan with them for 1.5 years and they didn’t report my payments to my credit for 6 months. I had someone go in to their office to make a payment for me and they refused to accept it. I have tried calling them every business day for a few months and no one answers or calls me back. I would like to make extra payments to pay out of early but with how shady they are I don’t trust the extra money would go to the principle and I can’t get ahold of them to see if there is a prepayment penalty. I will never go thru them again and I would suggest no one else does ever.

stephen M.

1/5

They don't report payments and they stole a car from me because of it, a car which I had fully paid off. Then they sold it at auction and want me to pay them for half the price of what I paid. We need someone to investigate and someone to sue this place on our behalf. They're thieves.

Tino T.

1/5

Tammy will call you 7-12 times in a row daily, even when you are in a grace period. Which is legit harassment, even when I have been late on payments I have always paid them off. I was paying good and on time for over two years. And then as the economy got bad and I had a kid I started to struggle since a little over a year ago. I’m a single mom with a kid struggling. And I have this lady constantly calling and harassing me. Please avoid this company. This company needs you, you don’t need it. I should have done better research, and gave my money to another loan company who won’t harass me. Please look up this company, you will find many lawsuits against them and several negative complaints due to workers constantly calling or being rude. Very unprofessional company.

Sadie W.

5/5

I got a loan through phoenix financial for my truck and they have been amazing through the life of my loan very understanding and helpful when life happened and I was having a hard time with payments they worked with me! Today I paid my truck off and it bittersweet because i don’t have the pleasure of getting to talk with the lady’s there anymore

Will B.

1/5

I was a customer almost 8 years ago...my SUV was almost paid off....only because someone cut my serpent belt and it was towed from in front of where I currently live now...do i get a repo? No never late on payments And yes I completely paid their collection agency(only did that so my other half's checks weren't taken), I can't get an automobile unless in cash thanks to Phoenix financial...STAY AWAY UNLESS YOU ENJOY A WILD RIDE

Grandma T.

3/5

The ladies at Phoenix Financial have been really helpful and very nice when I have had to call them. I've bought 3 vehicles through them and never had a problem. I've paid two of the vehicles off and just bought the 3rd one last month using one of my old vehicles as a trade in for the downpayment and was given a 200$ credit for being a returning customer. My credit rating has gone up due to the fact that I made all my payments on time or before the payment was due. They even sent me a check when I over paid them. I did have a few issues with Auto Credit but they were worked out and I'm happy with their serves. My daughter had issues with the car she bought from Auto Credit. 3 months after she bought the car the tranny went out on it. She just let the car go back. They did go after her for the payments and she took a hit on her credit report which I don't agree with. There is always bad with the good.

Kelsi S.

1/5

Our vehicle was in an accident and a total loss. Our insurance issued a check for the full remaining balance to them the day payment was due. Instead of ever processing the check that was sent to them they tacked on "late fees" to our monthly payment and then reported to the credit companies that we were delinquent. Our insurance company had to call them AGAIN cancel the old check and send a new one. Even with payment secured and on the way, they still continue to charge Late fees and report negative on your credit! Absolutely horrible given the fact we have NEVER been late on a single payment with them. DO NOT do business with them! Will never finance through them again.

Sarah M.

5/5

Phoenix Financial has been amazing to me. When I first got my loan, I had a well paying job and was able to make my payments regularly. Recently things changed, and although I unfortunately fell behind on my payments, they have been wonderful and been willing to work with me despite everything. Everyone I've spoken with has been kind, courteous, professional, and I truly can't recommend them enough. A wonderful, down to earth company with exceptional employees. I'm forever grateful to them.