Santa Cruz Community CU - Watsonville, California

Santa Cruz Community Credit Union (SCCCU) se presenta como una sólida opción dentro del sector financiero local y regional. Esta cooperativa de ahorro y crédito, con sede en Watsonville, California, se distingue por su enfoque en la comunidad y su compromiso con el desarrollo financiero de sus miembros. Su objetivo principal es ofrecer servicios bancarios accesibles, confiables y personalizados, enfocándose en la construcción de un futuro económico más seguro para sus clientes.

Ubicación e Información de Contacto

La dirección física de Santa Cruz Community Credit Union es: Dirección: 590 Auto Center Dr #2a, Watsonville, CA 95076. Para facilitar la comunicación, pueden contactarlos directamente a través del siguiente número de teléfono: Teléfono: 8314257708. Además, pueden encontrar toda la información relevante y recursos en su sitio web oficial: Página web: scccu.org.

Servicios y Especialidades

SCCCU se centra en ofrecer una gama de servicios bancarios esenciales, incluyendo cajeros automáticos que permiten a los miembros acceder a sus fondos en cualquier momento y lugar. Más allá de las operaciones básicas, la cooperativa pone a disposición de sus miembros programas y talleres diseñados para fomentar la educación financiera y ayudarles a tomar decisiones informadas sobre sus finanzas personales y familiares. Se observa un claro interés en empoderar a sus miembros para que gestionen sus recursos de manera efectiva. Su enfoque en la comunidad sugiere una estrategia de crecimiento basada en la lealtad y la satisfacción del cliente.

Accesibilidad y Características Adicionales

SCCCU se preocupa por la inclusión y la accesibilidad. La instalación cuenta con entrada accesible para personas en silla de ruedas y dispone de estacionamiento accesible para personas en silla de ruedas, demostrando un compromiso con la igualdad de oportunidades. Esta consideración para la accesibilidad es un factor importante a tener en cuenta para aquellos que buscan un banco que priorice la inclusión.

Opiniones y Reputación

Según las valoraciones en Google My Business, Santa Cruz Community Credit Union cuenta con 21 valoraciones, lo que refleja la experiencia de un número considerable de clientes. La opinión media es de 3.6/5, indicando una percepción general positiva, aunque con espacio para mejorar en ciertos aspectos. La mención de "El mejor banco del área" en una de las reseñas sugiere que muchos clientes consideran a SCCCU como una opción superior a otras instituciones financieras. Se aprecia especialmente el reconocimiento hacia el personal, destacando la valía de la atención personalizada que ofrecen empleados como Laura y Lupita, quienes facilitan el acceso a conocimientos financieros valiosos, contribuyendo a que los miembros tomen decisiones financieras sólidas para sus familias.

👍 Opiniones de Santa Cruz Community CU

Lo Z.

5/5

El mejor banco del área ☺️

Jessica D.

5/5

Laura and Lupita are amazing. The financial knowledge work shops are very informative and help me make the best financial decisions for my family. Thank you!

Denee M.

5/5

Giving it 5 starts just so it can be at the top but rest assure it's 0 starts if I could . This bank makes everything complicated. They have no respect for their customers, the representatives have stank attitudes and are very unhelpful. We get into situations sometimes where our hands out tied and they have no remorse. They lied about sending me a final notice which I have no received and spent the better half of my day being transfered from operator to operator cause nobody had the tools to help me with my issue but I kept being assured the next representative could assist me. The collections department is beyond rude, they wouldn't want to be spoken to in such a manner and should keep it respectful. I can't wait for my loan to be done with this bank I will NEVER use them again. I recommend using someone else mind you I stay on top of all my stuff this is my first time in this predicament & I've been with them for 3 years however the service is always terrible. I've only had 2 good interactions and that was with people who were hired less than 6 months ago.

Liz P.

1/5

The bank has ruined my 3 day weekend I needed to make expenses and spend time with my family and couldn’t withdraw my money! bc either the card not working or the ATM could not withdraw. Unfortunately its not the first time. Ive been a member for a long time but lately I’ve had issues w withdrawing my money. I think its time to consider in looking for another bank that is more reliable and won’t be waiting until they re open for the next business day.

Roberta S.

1/5

Have been a member for over 20 years, used to love banking here. About 8-9 years ago there was a management shakeup. Most of the long time employees left, since then almost any competent person leaves as well. Rude, poorly trained, tellers has been my experience last few months.
Edited after 8 months. Time to close account, since they issued chip cards has been nothing but trouble. Had two accounts, card stopped working on first account so transferred all to 2nd accou t and closed the first. (Maybe a month ago? In 2021) Now card is being refused at atm again, would not even allow me to check balance. Run far and fast, used to be good but now a train wreck.

Samantha K.

1/5

This is a TERRIBLE experience! I left our ATM card in the ATM, & they will not return it to me and are preventing us from EATING for the whole weekend, until my husband can come down and pick it up because My name is not on it. This is not the policy at other Banks! This is a strange time, and I am the ONLY ONE asking about THAT card and they're withholding our money and not letting us live this weekend! Basically they're going to just leave the card in an empty room for over 80 hours while we starve. Skip this bank, go to a real bank, with no haters.

Carole L.

5/5

Here, you are a Member, not a customer. The Santa Cruz Community Credit Union assists so many individuals and small businesses - and has done so for decades. Also, bilingual, bicultural, respectful and welcoming Staff Members at both branches.

Jenny E.

1/5

EXTREMELY RUDE STAFF! Vanessa has a huge attitude over the phone she should definitely be fired. If I could rate 0 stars I would the reviews are all so negative