US Automotive - Ozark, Missouri

David S.

I couldn't be more satisfied with my care here. One of my spark plugs blew out of the cylinder head. Of course this happened during the Thanksgiving Holiday. They worked quickly and got it fixed for me by the following Monday. The story gets worse as then the same spark plug blew out almost a month later. Terry, the owner was so professional and jumped through hoops and fielded calls and helped offer me a partial reimbursement even though the issue gone wrong had nothing to do with his work.

Terry was just a great human being and very genuine and honest about everything. I know it is scary to trust a mechanic, but I would be safe to say you can trust this shop. I'm kind of sad I don't live in the area, because this is where I would be bringing my car to get all its maintenance and repairs done if needed in the future.

Thank you Terry and US Automotive staff!

McKenzie N.

Had a great experience with US Automotive when they fixed my car a few months ago. I believe it was Russell that assisted me, and from the start I felt as though he was being compassionate and honest toward my situation—which unfortunately is difficult to find! I look forward to continuing to use US Automotive in the future for any needs.🤩

Gabriel B.

Unexpected problems with my daughter’s vehicle, and was referred to them. Happy that I was. They were quick to get us scheduled and quick to get the repairs completed. Russell was informative and fair in pricing. Will utilize them again.

charity B.

They were awesome!! My car is running so much smoother and I feel much more comfortable driving it. They also let me bring my car in early and pick it up a couple days after it was done because of the big snow we had!!

Gerald A.

Great service. Very fast, very professional.
I had asked about my low tire light and the "maintenance soon" warning on my dash to be reset. Service manager states all tires are aired properly (which they were)Tech didn't mention the light not turning off or the maintenance lights not going away.

Shop labor price comparable to dealership, but much faster service here. 5 year/50k mile warranty on my water pump job though.

Adventures O. S. &. J.

They passed out vouchers for free oil changes to teachers for the Ozark school district which I had planned on using next week, well unfortunately they didn’t earn my business- they informed me these vouchers expired in 2024, though there’s no expiration date printed on the card itself. I’ll keep doing business with Take 5, with Take 5 I don’t have to take time out of work as it is.

Lyndon M.

Returned my call promptly, were quick to set an appointment, got my State Safety Inspection completed early, and with friendly service. What more could you want?

Tom M.

From the first moment I spoke with Russell the service manager I knew that I was dealing with the right person as he was able to put all of my concerns to rest, and I felt assured he would be able to do the job which had been to two other companies that had failed so far.