Woodcrest Auto Service - Riverside, California

Gary T.

Dan was very helpful in getting me the quote for a new motor swap without any pressure and Kevin for his service and communication during the whole process and assuming Steve and rest of team for making everything work. Friendly and professional. Highly recommend.

Thilini A.

They used faulty parts and I had to go somewhere else get the same thing replaced after like one month...I went to the place last year because the insurance I purchased when I bought my car from carmax was taken here supposedly. My check engine light came on and my car stopped working while at a red light. I went to the shop asked if they took my insurance and they said they wouldn't know until after the diagnostic. Later, they told me it was my mass air flow sensor and it was covered but after they fixed it they told it'll be $80 (but it should have been fully covered)... but they claimed that their rate for their technicians was higher that my insurance covers and I had to pay the difference (they did not tell me this when initially asked.) I was upset but was going to pay, but they reduced it to $20 because they saw I was upset. I was glad to pay less but the fact they could reduce it made it seem like it was just arbitrary anyway. In a week I had the same issue (check engine light on and my car was stalling when idle.) I came back in, they were apologetic and said it must be a faulty part and supposedly replaced it and told me okay no charge.... then about a week later same thing and have to come in again. Then they kept my car for like 4 days to try and figure it out and when I get it back they tell me if it happens again I should probably take it to the dealership (so immediately I have no confidence that they fixed it, also my key fob was broken when returned, a metal piece at the bottom was broken off, minor but still annoying.) Like clockwork in about a week my car has the same problem so I take it to the dealership they tell me my insurance won't cover it if it's the same issue, cause they already paid for it at the first place. I double check with my insurance and they tell me there is a 12 month warranty on my parts from this place and yes, they won't cover it again in less than a month. I stick with the dealership and pay (would have been $900 plus cost of rental but carmax paid for some of it and I payed $500 and rental... the insurance was a 3rd party seperate from carmax.) The dealership shows me that this place put a refurbished sensor in my car and that's why the problem kept coming up (the serial # was scratched off and some silicone was visible indicating the part was taken apart and put back together.) I brought the parts back to this shop, and all my bills from the dealership and they told me to wait and make sure that everything was good and maybe they would give me some money back but that they also were losing money. Not sure how they figure that they are losing money maybe because they had to redo the work but they also claim they didn't know the part was not new? If they don't check the parts before installing that's also their problem, there's no way I would know to check that. It's been 4 months and thankfully I have no problems with my car after getting it fixed by the dealership but I don't even want to come back to the shop to try and get some of my money back. I feel like so much of my time and money has already been wasted by coming here.

Anthony A.

Woodcrest auto is forever my number 1 auto service. Their integrity fair prices and master experience is second to none. Their professional and kind manner staff also make the decision that much easier. Their staff is always friendly, and very communicative. They never leave you wondering how the repair is going or if there is a change in when the job should be completed. Just in all I see no reason why I would ever need another repair shop. They have a customer for life here.

Des D.

I can count on Woodcrest auto. They assess the problem suggest solutions
Offer a fair price and do a good job.
Recent case is a 2006 Infiniti had multiple problems rack and pinion ,oil pan gasket ,fuel pump ,controls arm ,and gas gauge.I know I got a good price. I want to keep the care so I'm glad a had wca for the repairs

James W.

Woodcraft Auto did a great brake job for me at a reasonable price.

My family has been going here for years and highly recommend them.

Thank you so very much for taking g suck great care of our vehicles 💙🙏

Roberto P.

I recently took my Toyota Tacoma to have the catalytic converter installed. They charged me almost 3000.00 dollars and they put one that was not for my truck. I complained and they did change it but later I realized that they stole my spare tire, which was new.

Eleanor C.

The service was so efficient. The manager was extremely courteous and knowledgeable. I’d go 1000 miles if I had to in order to get my auto serviced here.
May 30 th. After getting a new fuel pump my 10 year old car runs like a young athlete. I’m so glad I can count on Woodcrest. With your expert service my Flex may be running for at least 10 more years.
Thank you

Erin M.

My air conditioner stopped blowing cold air in the middle of a heat wave. I typically take my car to the Honda dealership but didn’t really feel like paying the prices. I googled and after reading all the great reviews about Woodcrest Auto decided to stop in. Mind you I’m always a little apprehensive about being a woman walking in and being ripped off. It was the end of the day on a Friday and Kevin greeted and assisted me and made me feel very comfortable. He explained everything and gave me the price and that’s exactly what I paid. I’ll definitely be back for future services and would tell any woman needing repairs to head in. My air conditioner is doing great!