Yuba County Health & Human Services - Marysville, California

CrookedFace R. P.

If it wasn't for the most awesome woman alive working there, they'd get a two. Spent a lot of wasted time trying to get information about ihss provider enrollment. It was on our third trip when the most awesomely wonderful worker gave us the info we needed, and from my understanding, she didn't even actually work for the ihss profram.

Ganondalf

This place has given me the run around for MONTHS. I had to pay my friend to take me there, because the 4 times I called, received absolutely NO HELP. Went to the building, even the worker was confused because the people I spoke to on the phone put random s--- in my file, claimed they filled it out for me and when I get there, they did nothing.
I've had medical needs for months, cramps from PCOS and not able to get what I need.

Why these specific workers here don't do their job as intelligent grown adults do, like a different county I had received benefits from in recent past, god only knows.

Rodrigo U.

The lady I just spoke to over the phone.Thought it was funny that I was doing everything I could not to starve. That doesn't give me confidence that you actually care about doing your job properly and servicing me the way I need.

jainlena X.

I’ve been on the phone for two days for HOURS!! Still, haven’t talked to anyone, and as I’m typing this I’m still listing to the same annoying music. I hope corporate sees this bc they need more workers, Please hire me so I can do the job right 💪🏼. Wish I could give NO STARS!

Debi K.

When I call 749-6311 it only rings and never gets answered 😒 my snap benefits are so low $110. a month isn't enough for me to pay my bills, rent and car insurance. I really can't afford my housing needs

Alex W.

They took my benefits away because I "make to much" even tho they don't consider tax or anything like that. My family is struggling. Last time I'll ever come to the county for help because they simply don't care about the actual wellbeing of our families and children. They're just there to collect a pay check. It's sad and disappointing

Joel G.

Everybody and there was very friendly. Very professional. Willing to help you and assist you even with your disability. I was very very impressed with everybody in there. Everybody was well dressed. Well mannered again. The staff were great, thank you!

amber W.

The kiosk to get a number is confusing especially when they have people at the windows that can help. Reminds me to much of the DMV
I feel bad because I got serviced first because the lady before me must of also not understood the kiosk.
I got lucky and found the birth certificate tan by accident and she was there for the same thing but selected other because the birth certificate option is not where you would think it would be so I got helped first even though she was here before me.
Not much human interaction, just felt like another number